A word from Oracle:

Kevin is the IT Director for a top-quality Less-than-Truckload carrier servicing eight Midwestern states.  

A recent industry survey showed the company’s website was falling short of customer expectations in the following three areas: 

• Ease of use 
• Providing useful information, and 
• Utilizing effective technology and tracking systems

Kevin looked to Redstone Content Solutions to improve the website’s functionality utilizing award-winning Oracle WebCenter technologies.  

Redstone quickly developed an enhanced WebCenter solution that addressed the current website’s shortcomings. 

Redstone provided:

• An easy-to-navigate, self-service corporate website enabling customers to conveniently manage every phase of       the shipment lifecycle
• ERP and WebCenter Capture integration 
• And an automated invoice creation and delivery process  

“Redstone helped us save $350,000 annually in processing, paper and personnel costs.  Together, we dramatically improved our website’s look, feel and content quality.  System uptime has risen from 95% to 99.8%.  We have grown 18% in the last 12 months with a 0% increase in customer service staff, and existing staff can serve a growing customer base.” 

To learn more about how Redstone can help your company optimize its use of WebCenter, just click the ‘Contact Us” link below, and we’ll be in touch soon. Redstone Content Solutions: We Deliver.   

"Mark is employed by a worldwide leader in process automation services and technologies. 

Mark’s company was previously unable to locate relevant information required for sound business decisions. 

Mark understood that in order to improve compliance with ever-changing regulations, he needed to: 

• Convert paper-based documents into an electronic format for secure sharing across the enterprise 
• Eliminate manual approval processes by leveraging automated workflow 
• Dynamically publish internal and external-facing websites with accurate information

Mark employed Redstone Content Solutions to implement WebCenter to consolidate, manage and effectively share his company’s unstructured corporate data. 

Mark’s company no longer suffers from ‘information overload’ and is now managing content as a strategic asset. Additionally, he has been able to lower software licensing, implementation and on-going support costs, improve productivity, reduce risk while increasing security, and increase business agility.

WebCenter has allowed Mark to run the business while changing the business! 

To learn more about how we can help you get the most from WebCenter, just click the ‘Contact Us” link, below, and we’ll be in touch soon. Redstone Content Solutions: We Deliver."