Automating Order Receipt & Processing with Oracle WebCenter

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Have paper-based methods brought aspects of your business to a grinding halt?  Are manual processes leading to slip-ups, mix-ups and missteps? Not too long ago, my company was in the same jam. In our pursuit of becoming the leading provider of education products to schools across the country, we ran into an issue: Our ability to process such a growing number of orders had created a bottleneck. We were actually printing orders captured electronically and routing them manually for fulfillment. Inefficient to say the least, this led to orders being lost or delayed.    

This is when we looked to Redstone Content Solutions. With their expertise in WebCenter Content, our content lifecycle management operations began to improve! Our goal was to automate order receipt and processing. Redstone helped us go beyond that initial objective. Using WebCenter, we were able to route sales orders electronically and send instant updates to Oracle E- Business Suite. We also improved order management by increasing visibility through flexible workflows, the use of content folios (which provided access to all relevant sales information), and robust reporting. 

In the first year, we saved over $100,000 in labor by eliminating the need to print, sort, and distribute orders manually. We now monitor and process all incoming sales orders through an integrated and intuitive user experience, and we owe it all to Oracle WebCenter and Redstone Content Solutions! For more information on how to streamline order processing with WebCenter, contact Redstone Content Solutions today, and remember: We Deliver.

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For all your Oracle WebCenter needs, Contact Redstone Content Solutions: We Deliver.

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