Written by: John Klein
The most recent appearance of their amazing story can be seen in Oracle’s WebCenter Capture & Imaging Customer Success Stories - White Paper
Oracle WebCenter Imaging & Process Management
Automating the capture of documents, classifying and routing them appropriately, and integrating this digitized content directly within critical business processes can transform the way a company does business. Payments can be made faster, documents can be accessed within the native context of business applications and the risks associated with storing, handling and accessing paper documents are removed.
While the benefits of automation may seem clear, the true measure of success is demonstrated in real-life business scenarios. Standard Forwarding’s story showcases the specific benefits that come from integrating Oracle WebCenter into an organization’s business processes. Standard Forwarding is using Oracle WebCenter technology to automate and simplify freight shipment document processes for their customers. Whether it is accounts payable invoicing, order automation, HR on-boarding or another content-enabled business application – Oracle WebCenter streamlines business operations and makes a significant, positive impact on the company’s bottom line.
Please take a look at their story and see how Oracle WebCenter Imaging can make a real difference.
A word from Standard Forwarding
Let's start a conversation about your company's Oracle WebCenter needs, contact us HERE
A recent survey of 1,300 senior level executives conducted by Oracle’s Global Customer Experience Team highlighted the biggest hurdles facing companies trying to achieve differentiating customer experience on the Web.
Issue 1: Organizational silos hinder performance
Issue 2: Inflexible technology and systems
Issue 3: Inability to integrate and act upon customer feedback
Issue 4: Inability to measure performance
Issue 5: The Social Media disconnect – understanding the value vs. supporting delivery
Issue 6: Budgets not yet allocated to CX
See the entire survey here
In Order improve the CX, Businesses need to shift their approach
Oracle WebCenter Sites can help! WebCenter Sites enables marketers and business users to easily create and manage relevant social & interactive online experiences across multiple channels.
Solution to Issue 1
Centralized business-user management of both mobile and traditional websites
Solution to Issue 2
Scalable web content management (WCM) platform for delivery of a high volume, global web presence
Solution to Issue 3
Integrate with Oracle's CRM and E-Commerce Applications
Solution to Issue 4
Granular analytics for optimizing web content, promotions, and offers
Solution to Issue 5
User-generated content and personalized, customizable gadgets with enterprise moderation, including comments, ratings, reviews, and blogs.
Solution to Issue 6
Can your business survive a potential revenue loss of 20%? No time like the present to get started!
To learn more about how WebCenter Sites can help your business achieve its customer experience initiatives, please contact Redstone here.
One of Redstone's on-going initiatives is to aggressively promote the Oracle WebCenter Suite by sharing product updates and information effectively across the web, blogosphere and social media.
Redstone has created and moderated communities such as Oracle OpenWorld, IOUG Collaborate and Oracle WebCenter and joined many others to share our passion for WebCenter.
We need you! Please join us in our efforts to further the global reach of the Oracle WebCenter's online community by joining the following online groups and communities. We look forward to your participation.
Please promote and link to the following groups belows.