Redstone's leadership has been heavily involved with the regional Information Technology Sector Board for the past six years. It has proven to be a win/win relationship. Board membership is made up of cross-industry IT executives from Fortune 500, government, medium and small size businesses.
Industry sector boards are involved in long-term efforts that integrate workforce and economic development strategies, taking into account new technology and factors expected to impact the industry. The board supports partnerships with business, industry, organizations, and educators to identify and solve regional workforce resource demands, competitive needs, and promote collaborative solutions to support a strong and vital workforce.
Specifically, through participation with the IT Sector Board, Redstone executives have:
IT Sector Board members have partnered on a number of training initiatives ranging from a series of soft-skills courses, to technical training for software development resources. Participating companies were able to take advantage of government funded training grants to further reduce their shared cost. This enabled regional companies to provide their teams with high-quality training that would have otherwise been cost-prohibitive for the individual firms.
At Redstone, we believe that a successful customer experience begins with our company core values. This commitment to core values always begins before a job offer is extended. During the interview process, we discuss Redstone’s core values and why they are essential in all that we do. Inherent in any customer agreement, is technical competency in providing solutions, but this is only one element of the equation. The customer can also expect a commitment to overall excellence.
Cultural fit questions are critical in determining a good partnership. We strive to employ professionals that do things the ‘right’ way and are committed to helping customers solve difficult problems.
How do we define the ‘right’ way? Through Redstone’s core values.
We believe these core values provide guidance to employees on day-to-day interactions with customers and contend that adherence to these values also strengthens overall company culture. By effectively communicating and prioritizing core values, they become a framework for our employees, and a living document of our corporate culture. This helps to guide decision-making and behavior.
Redstone’s Core Values:
When employees enter our building, one of the first things that they see is our Customer plaque. It reads:
Because the customer has a need, we have a workplace to come to.
Because the customer has a choice, we must be the better choice.
Because the customer has sensibilities, we must be considerate.
Because the customer has urgency, we must be quick and accurate.
Because the customer is unique, we must be flexible.
Because the customer has high expectations, we must excel.
Because the customer has influence, we have hope of more customers.
Because of YOU, our customer, we exist.